Frequently Asked Questions

Got questions for our team?

First we recommend reading through our FAQs.

If you can't find an answer here, you can reach us at info@owaken.com

What devices can I use the app on?

We currently have apps for apple and android users. We are excited to offer access on more platforms in future.

I have a coupon code, how do I use it to join as a new member?

Click join and then at checkout there will be a box to enter a PROMO CODE. Enter your code in that box.

I have a coupon code, how do I use it to upgrade as an existing member?

You can follow these steps:

Log in to your account on our website
In the upper right corner drop-down menu, click on the Profile Icon button, and click “Purchases”
Then, locate the "Membership" section (it should be at the top) and click "Manage"
To upgrade, click “Change subscription”
You may need to change your membership selection to “Annual” to be eligible for your code and click “Subscribe Now"
At the top of the pop-up page beside “Have a Coupon?”, click "Apply a Coupon"
Enter promo code in the discount code box (it is cap sensitive) and hit “Apply”
Click “Confirm”

Important: Please note, it may take a few minutes for your membership to change. You will be refunded the prorated amount from your current month and charged immediately for your new discounted annual membership.

Can I practice OWAKEN Breathwork when pregnant?

Since your body is growing a human and it’s a very sensitive time for you, we invite you to use your intuition with how deep you take your breathwork session. Rather than pushing or forcing your breath, we invite you to use a soft, steady connected breath, while still oxygenating your body. We’ve had many pregnant individuals attend our workshops and they have all had great experiences. Many of them shared that they deeply connected with their yet-to-be-born baby in the breathwork session.

Why do I get dizzy when I do Owaken breathwork (especially when sitting up) and why is that ok?

We say that feeling slight dizziness when doing breathwork is a good thing since it means that you’re experiencing an energetic, mental, emotional and physiological shift. This is generally very safe and if it feels ungrounding for you then make sure you are laying down. Never do Owaken Breathwork while operating a vehicle or standing up in an environment that could hazardous such as concrete, ledges, rooftops, on exercise equipment etc.

How do I cancel my subscription?

To cancel a subscription, you must access the website—if you fulfilled a payment on the website.

If the subscription originated through an app purchase, you must cancel it through the app from which you purchased. Canceling an in-app purchase via the website will not cancel app-based membership plans. The website administrator cannot cancel it for you if you purchased through an app. Check out this How-To Guide on how to cancel in-app subscriptions to know how you can do it (ignore the pricing in the images below which is not reflective of our Owaken Breathwork app subscription prices).

From the dashboard, click on the option Billing

Then scroll down, locate the Active Plan and click on Change Plan

Click Cancel Membership below your active plan.

Once you've completed these steps, the subscription will be officially canceled, and you will not be charged for the subscription in the future.

I have been charged twice for a monthly membership. Why did this happen and what can I do?

Sometimes members accidentally join twice when downloading the app on a device (through an app store subscription AND a web browser subscription). Please check your app store subscriptions and your email inbox to see if there is a second membership you need to cancel.